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Microsoft Dynamics 365 for Retail
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Unified digital, in-store and back office operations
Book a demo
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Watch the video
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Microsoft Dynamics 365 for Retail
Engage every shopper, everywhere with Amicis Solutions and Microsoft Dynamics 365 for Retail
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Get more customer-centric
Ensure shoppers find what they are looking for at the right time, and in the right location.
Gain operational efficiencies
Bring store management, POS, loyalty management, merchandise management, e-commerce and retail analytics onto a single platform.
Verified Microsoft partner
We are a trusted Microsoft partner with the experience and knowledge needed to help retailers and hospitality brands get the most from their technology investment.
Key features and functionality of the Microsoft Dynamic 365 for Retail solution include:
Unified Commerce
- Drive revenue, customer satisfaction and brand loyalty with a seamless shopping experience
- Enhanced ordering and fulfillment tools enable omnichannel buying options, i.e., in-store pickup
- Let shoppers earn and redeem points, use gift cards and coupons across all selling channels
Modern Store Experience
- Build brand loyalty with real-time access to product, customer, inventory and order information
- Advanced analytics set the stage for better online and in-store shopping
- Improve store operations with dashboards that manage reports, scheduling, time tracking and sales
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Manage Merchandising
- Streamline sourcing and replenishment based on season, market and competitive pressures
- Centrally track product information, categories, assortment and pricing
- Target products and promotions by category, channel, season, loyalty and tier
Operational Insights
- Reduce fulfillment costs and improve inventory utilization with customer and operational insights
- Speed up end-of-day activities using automated and streamlined workflows
- Manage stock counts to deliver the right level of inventory to the right locations
- Quickly adapt with a solution that supports multi-company, brand and channel operations
A modern and adaptable platform
- Easily build and deploy web and mobile apps with no-code visual editors and tools
- Automate processes across Dynamics 365 applications and third-party systems for better engagement
- Reduce costs and complexity with Microsoft's cloud platform and state-of-the-art data centers
- Transform customer engagement with deep insights provided by artificial intelligence
